NCD Leadership/Supervisory Certification

Coming Soon!

The Distressed Employee:

A series of workshops designed to

provide HR professionals

with information and strategies for

working with today's volatile workforce.

NCD Leadership/Supervisory Certification

Establishes the baseline communication and management skills required to direct individual performance and get the most out of teams.

Strategies for Leading Others

• Essential Skills of Leadership

•Essential Skills of Communicating

• Resolving Conflicts

• Delegating

• Supporting Change

• Communicating Up

• Developing Performance Standards

• Improving Work Habits

• Effective Discipline

• Resolving Complaints

• Coaching Job Skills

• Performance Feedback

Upon successful completion of all 12 of the above Vital Learning
workshops NCD will award attendees the
NCD Leadership Certificate